Scope
These terms govern your use of WebHost24 hosting services (container plans, dedicated servers, and S3 storage) purchased through our WhatsApp sales channel. They do not cover third-party services you may point at us (registrars, DNS providers, payment gateways).
Acceptable use
The following are not permitted on WebHost24 infrastructure:
- Spam, phishing, malware hosting, or other abuse
- Crypto mining (CPU + GPU)
- Outbound port scanning
- Tor relay exit nodes
- Bulk email marketing without an opt-in list
- Content that violates Indian law
We may suspend a service immediately and without refund if we detect any of the above.
Billing
All invoices are issued in Indian rupees. INR pricing on the plan pages is the contract price. We accept UPI, netbanking, debit and credit cards. Invoices are due on the day of issue; subscriptions renew on the renewal date until cancelled.
Uptime
We target 99.9% monthly uptime on container and dedicated plans. S3 storage carries a 99.9% SLA per the published plan spec. Planned maintenance is announced 48 hours in advance via WhatsApp.
Termination
You can cancel at any time and request a prorated refund for unused full months. We may terminate a service for breach of the acceptable-use clause above.
Related reading
- Refund Policy - the thirty-day money-back guarantee and the proration rule for cancellations after day thirty.
- Privacy Policy - how we collect, store, and process the data tied to your account.
- Migrating from a foreign host to Indian infrastructure
- the practical playbook if you are moving from a non-Indian host and want to understand the cut-over before you sign up.
Contact
- Email: hello@webhost24.in
- Phone: +91 96875 72424
- Postal: Ground Floor, 24 Square, Near Hotel Nandini, Bhavnagar Road, Palitana - 364270, Gujarat, India